Contact
Last updated 12 Sep 2026
- About the trip itself (the bus, the boarding point, a delay): call the operator, on the phone number on your ticket when they have shared one.
- Lost your ticket: find it with your PNR and mobile number.
- Want to follow a bus: use its share code, or the PNR and the last 4 digits of the booking phone.
Do it yourself, any time
- Find your booking with the PNR and the mobile number you booked with.
- Track a bus with a share code, or with the PNR and the last 4 digits of the booking phone.
- Cancel from your ticket before the bus leaves. See cancellations and refunds for how the refund is worked out.
Your trip
The operator runs the bus, so they are the quickest help with the boarding point, timings, delays, luggage, the crew or a refund decision. When an operator shares a phone number, it is on your ticket.
During the preview, bookings are not real tickets and no bus will be waiting. Demo operators have no phone line to call.
This site
For problems with BusPlease itself, such as a ticket that will not open or a cancellation that did not go through, write to [email protected]. Include your PNR, but please do not send card or bank details.
Who runs BusPlease
BusPlease is a brand of Nandighosh Mobility Private Limited.
Grievances
The grievance officer's name, designation and contact details, and the company's registered address, will be published here before real bookings open.